A Cloud phone system takes your phone infrastructure off-site, handling call routing and signal processing remotely, for a low monthly fee-saving you time and money on system upkeep and future growth. A Cloud phone system can be a hosted PBX system, or it can be a VoIP system.
There are several advantages to hosting your small business phone system in the Cloud: The system is completely off-site, saving valuable office space to house equipment or run wires. It is hosted on a third-party server, so your company won't have to worry about maintenance and firmware upgrades.
Also, a Cloud phone system is more easily scalable to grow as needed and accommodate employees working from home or virtual office spaces. Plus Cloud phone systems can be more cost-effective on a monthly basis.