VoIP phone systems operate using broadband Internet connections rather than traditional phone lines. This allows several unique advantages over standard business phone systems including scalability, ease of installation, cost savings, and advanced features such as setting up a virtual receptionist to handle calls and forwarding calls to employee cell phones using a mobile app.
You can also have unique phone numbers just like a traditional phone system, you can handle toll free numbers, you can record calls and you can route calls to extensions for specific employees. Video and text are also transmittable via IP phone lines, permitting you to engage in video chat or to send files.
The flexibility of cloud technology and the pay-for-what-you-use model make this a good investment for businesses that are experiencing frequent changes and growth.